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Delivered To Beauty

TURNING “DELIVERY DAY” INTO “DISCOVERY DAY”

BACKGROUND

Any beauty lover can tell you the first time they smelled their signature scent or saw the pigment of a favorite lipstick on their skin. But these moments happen IRL, not online. That’s the beauty of Sephora. To remind consumers of this joy, Sephora approached Lyft to win share of voice and traffic from Amazon during the year’s biggest non-holiday shopping event, Prime Day.

INSIGHT

Every Sephora is full of authentic beauty products and actual beauty experts to guide you. So, Sephora and Lyft set out to flip the script on Amazon’s delivery and instead deliver people to experience beauty in--person.

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IDEA

Sephora and Lyft transformed Prime Day from a transactional moment to an immersive beauty experience.

The brands took over the streets of five major cities with a fleet of cars wrapped in Sephora’s iconic black and
white stripes.

Clever out-of-home placements and organic social content created by beauty influencers amplified the idea, delivering more shoppers to the real beauty expertise in Sephora stores. The cultural moment co-opted a day normally dominated by online shopping by highlighting the magic of in-store, real human connection with Sephora’s beauty experts.

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IDEA

On Prime Day, Sephora interrupted free shipping FROM Amazon by delivering shoppers TO Sephora.

They partnered with Lyft to take over the streets of five major cities with a fleet of cars wrapped in their iconic black and
white stripes.

Clever out-of-home placements and organic social content created by beauty influencers amplified the idea, delivering more shoppers to the real beauty expertise in Sephora stores. The moment disrupted Amazon’s profits on beauty products by highlighting the magic of in-store,
real human connection with Sephora’s beauty experts.

CAMPAIGN HIGHLIGHTS

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    CITY TAKEOVER

    Out-of-home reminders encourage in-store visits.

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    RE-IMAGINED RIDER EXPERIENCE

    Beauty Lovers get a Lyft to the heart of beauty.

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    HANDS-ON BEAUTY

    Hands-on discovery with Beauty Advisors promotes connection.

REAL RESULTS

4x Increase

in Rides to Sephora

325 Million

Earned Impressions

+13 Points

in Brand Love

552,000

Campaign Engagements

THE INDUSTRY TOOK NOTICE

Sephora Takes On Prime Day Shopping With Lyft Partnership

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Get in, Beauty Lovers: Sephora Brings Shoppers Directly to Beauty Experts.

businesswire

Lyft to Deliver Shoppers to Sephora Stores for a Beauty Breather During Prime Day.

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